Help Center

How can we help?

Everything you need to get the most out of LeakShield AI.

Getting Started

Connecting Your Stripe Account

Learn how to securely connect your Stripe account to start monitoring your revenue streams.

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Running Your First Analysis

How to trigger your first revenue leak scan and what to expect.

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Understanding Your Dashboard

A walkthrough of the main dashboard panels and what each metric means.

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Revenue Streams Explained

What revenue streams are and how they relate to your plan.

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Dashboard Guide

Understanding Leak Findings

How to read leak details — severity, impact, confidence, and recommended actions.

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Trend Charts & Health Score

How to use trend analysis to track your revenue health over time.

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Exporting PDF Reports

Generate and download professional PDF reports of your analysis results.

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Managing API Keys

Create and manage API keys for programmatic access to your data.

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Leak Categories

Billing & Invoice Errors

Failed charges, duplicate invoices, and billing configuration issues.

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Churn & Retention Leaks

Early warning signs of customer churn and missed retention opportunities.

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Pricing & Packaging Gaps

Underpriced tiers, missing upsell triggers, and value metric misalignment.

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Payment Processing Failures

Declined cards, failed retries, and involuntary churn from payment issues.

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Billing & Plans

Plans & Pricing

Compare Starter, Professional, and Enterprise plans.

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Upgrading or Downgrading

How to change your plan and what happens to your data.

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Cancelling Your Subscription

How to cancel and what happens to your account.

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Invoices & Receipts

Access, download, and understand your invoices.

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Security & Privacy

Data Security Overview

Encryption, access controls, and infrastructure security.

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AI & Data Privacy

What data is sent to AI agents and how we protect your privacy.

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Compliance & Legal

GDPR compliance, data processing agreement, and your rights.

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Frequently Asked Questions

How Often Are Scans Run?

Scan frequency depends on your plan — weekly, daily, or real-time.

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What Data Do You Access?

We access Stripe data in read-only mode. No PII is sent to AI agents.

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Can I Export My Data?

Yes — export analysis results as PDF or access them via the API.

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Can Multiple People Use One Account?

Currently single-user. Multi-user access is on our roadmap.

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